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Let’s talk Multirotors!
Let’s talk Multirotors!
Our team will be taking a well deserved break between Christmas and the New Year, so our offices will be closed from 24th December until Tuesday 3rd December.
Full opening hours:
For some days, as detailed above, we’ll be answering email queries where possible, and responding to bookings made on our Book a Repair System.
Even when we’re closed, you’ll be able to book a repair online and download a postage label, and send your drone to us for repair. We’ll be receiving parcels safely even when the office is closed, but please be aware of potential delays when shipping parcels at this time of year. The combination of Royal Mail strikes, combined with other courier services such as DPD not being able to handle the extra load is causing a number of delays.
When we’re closed, you won’t be able to call us or drop/collect your item to us in person
DJI’s latest retail display unit has arrived and our reception area is looking great. Come and check it out yourself soon!
We have the best deals on all DJI products, as well as being your trusted repair centre.
To celebrate the launch of our new Emergency Service option we are offering all customers a free upgrade to Emergency Service for a limited time.
This means that you get your DJI repair job done in only 2 working days!
Just mention #emergency in the description when you book your job and we’ll remove the 35% premium!
Make your booking today at https://repairs.dronedoctor.co.uk/add-job
Drone Doctor is DJI’s Recommended Repair Centre for the UK and repairs several hundred DJI drones each month. Every drone is professionally repaired, test flown, and goes through a rigorous quality assurance procedure before it is securely packed up and sent back to you by next day courier. We repair and service drones including the DJI Spark, DJI Mavic Pro, DJI Phantom, DJI Inspire and Parrot drones such as the Parrot BeBop 2.
Drone Doctor maintains drones for organizations such as the AAIB (Air Accidents Investigation Branch), RAIB (Rail Accidents Investigation Branch), West Mercia Police, Warwickshire Police, Devon and Cornwall Police, BBC, Al Jazeera, and many many others.
The sun has come out, and this perfect flying weather means more drones in the air, more chance to capture that perfect shot, or just take your drone for a spin after work! Yet even when flown by the most experienced pilots, accidents can happen, and when they do, the Drone Doctor is here to help get your aircraft back up in the air in no time.
Two unlucky DJI Spreading Wings owners turned up within a few hours each other yesterday to drop off their slightly worse for wear S900 and S1000+’s:
Within a few days they’ll both be leaving us looking and performing as good as new, and test flown by our expert engineers.
If you’ve crashed your quadcopter, or just looking for a service to ensure it’s in tip top condition, get in touch with us here. We can repair a wide range of aircraft and being the UK DJI Recommended Repair Centre means we have in-depth, specialist knowledge that can’t be beaten.
Hi everyone.
Unfortunately we had a website problem for most of today (30/12/2015) which means that your enquiries will appear to have been sent, but we won’t receive them.
This has now been resolved.
Please try again and we’ll get back to you quickly.
We’re really sorry for the inconvenience!
(Our office is closed until 4/1/2016 but we are replying to enquiries and booking jobs in for next week).
We’re very pleased to have been listed on TameSky.com today by Adam Juniper (author of the excellent Complete Guide to Drones (click to check it out on Amazon)). Thanks Adam!
DJI.com has been redesigned (which seems to happen several times a year!). You can find Drone Doctor listed as the UK’s official DJI Recommended Service Centre (the one and only!) at www.dji.com/service
If you’ve had a mishap just drop us a line and we’ll get your aircraft back in the air in no time at all. We can even handle warranty repairs in some cases.
DroneDoctor was very happy to be involved with the UK Drone Show at the Birmingham NEC. It was great to meet so many like-minded people at the show and we look forward to being back next year and helping with everyone’s drone repairs in the meantime.
Drone Doctor banner in the main flying arena at the UK Drone Show 2015 NEC Birmingham
When I got the news that I’d be out of the office for 3 weeks – flying to Hong Kong and then on to DJI HQ in Shenzhen, China I was very excited. Tinkering with Phantom 3s and Inspire 1s, getting the special insider knowledge from the people that designed those aircraft, visiting Asia, and coming away with a DJI certificate – what an opportunity!
My Visa was sorted without too much fuss and the date rolled around quickly. I packed my bag and set off to Heathrow Airport. I was running slightly late but I had checked in with Cathay Pacific online so it didn’t matter too much, or so I thought… I arrived to find Terminal 3 closed due to a fire! In a cleaning machine!
The fire brigade got it out of the terminal and we were able to get inside, and straight to the gate to catch my flight. 12 hours or so later we approached Hong Kong Airport.
Early morning in Hong Kong was great and I finished the last couple of things on my “Pre-DJI” to do list (like getting a haircut), had lunch in Pizza Express (not exactly authentic local cuisine I know!) and headed towards the border with China.
Despite the DJI factory being in Baoan, around 30 minutes away, the hotel DJI suggested was right next to their head office. It didn’t take much exploring to find DJI.
The next morning I awoke to an impressive view across Shenzhen, overlooking DJI’s HQ, and nice sunny and warm weather.
The first day of the course was at DJI’s old base, now their service centre, in Hong Kong University’s Shenzhen campus. A place I’d been 3 years previously…although it took me a while to work that out!
The 15 minute walk from my hotel to the University was nice and warm and filled with interesting things to look at.
Parcels arriving by electric scooter/ truck at Hong Kong University, Shenzhen campus.
The morning was spent with my Russian and Korean counterparts, and the head of service for DJI, explaining what we’d be doing during the course, where the nearest McDonalds was, where beer and “pretty ladies” could be found (What do they think of us Westerners?) and what to do if we missed the minibus. In the afternoon it was onto the minibus and to the factory in Baoan.
DJI staff minibus which took us to the factory in Baoan each day.
Unfortunately my photos stop at this point… The reason? Phones and tablets are not allowed on to the DJI factory premises. (If you’re desperate to see the inside of the factory this article has some video from an Inspire 1 camera test which wasn’t wiped: http://motherboard.vice.com/read/found-test-footage-from-inside-a-chinese-drone-factory).
Over the course of the first week we got to know the Inspire 1 very intimately. We could each disassemble an Inspire 1, completely, and put it back together again almost blindfolded. Think movie-soldier disassembling, cleaning and re-assembling his rifle – that was us. We were like a crack international team of navy SEALS. Navy drone-repair SEALS.
It was great to see exactly how the people who designed these machines make them new again. The special procedures, tools and jigs will be very useful for us at Drone Doctor.
The second week was Phantom 3 training. It’s a very different aircraft but there are many similarities and we followed roughly the same routine to learn to diagnose every fault with an aircraft, disassemble and repair the Phantom 3, then test fly it, then quality control test it. With so much soldering involved in re-shelling a Phantom 3 the second week’s exam was as much about shiny soldering joints as anything else – and I’m pleased to say mine were nice and shiny.
DJI were tremendous hosts and we’re very grateful to them for allowing us the opportunity to become the first DJI Recommended Service Centre in the UK. We’re the first company ever to be trained by DJI in China and that’s a bit of an honour. Thank you DJI!
We’re very proud to announce that our engineer Dan Waring has been crowned UK Freestyle Champion at the UK Drone Nationals at RAF Barkston Heath! Well done Dan!
Dan’s flying skills are truly amazing and we’re very lucky to have him as an engineer and trainer at Drone Doctor. Well done Dan!
Check out Dan’s awesome flying videos on YouTube here
Dan is part of the Drone Doctor and FirstPersonView racing team and attends most of the races in the South East of England. You can find out more about Drone Racing in the UK, and upcoming events, from www.fpvuk.org
Dan also hosts racing training classes through www.droneschool.co.uk – if you’d like to book an FPV Drone Racing training session with Dan please visit Drone School to make an appointment.
What a fantastic International Drone Day event at the Miniature Airshow in Rottingdean yesterday!
Drone Doctor is very proud to have sponsored this superb event which showcased all sorts of flying machines from 250 size racing quads hurtling around the course to the Sussex Police quadcopter with its thermal imaging camera.